Wednesday, January 17, 2007


Mysterious Bolivia Stores
New Shipping Policy
All orders for in-stock merchandise ship within 2-3 business days following receipt of your order. Amazon.com may hold your order pending credit card approval, so there can be a delay from when you place your order to when we receive it.
Most orders will ship by USPS First Class Mail, and will arrive in 5-7 business days (Weekends and Holidays do not count as business days) after shipping confirmation. Generally we ship our products Tuesdays and Fridays, only expedited orders are shipped the same day or within 24 hours
Orders to Alaska, Hawaii, US protectorates and APO/FPO and West Coast addresses may take longer, we ship all our products from South Carolina and/or North Carolina. We have experienced delays in orders to Oregon, California and Washington. Even when the order was shipped the same day by Priority Mail, it took 1 week for the product (s) to arrive, please be patient.
All our packages include a delivery confirmation or tracking number that will be provided only if required at MysteriousBolivia@gmail.com . Any questions should be sent to the same email address, we try to answer all our emails as soon as possible.
To our Amazon Customers, please leave a feedback, this is a easy way for us to confirm that your order has arrived safely, if your order does not arrive within 7 to 10 business days, please contact us and we will track your order, if we do not have a positive answer of the whereabouts of your package in 24 hours, we will immediately re-ship free of charge by priority mail.
Most of our Products are shipped weekly from Bolivia to our warehouses in the Carolinas and occasionally we may have small delays due the political and social activity of this conflictive country, if that is the case, you can find updated information at this blog http://www.mysteriousbolivia.blogspot.com/ , in this case, your products will be shipped the same day that they arrive to our warehouses.
Expedited shipping is available to the Continental US, Alaska and Hawaii; we will ship the next business day after your order is received or in some cases the same day. Expedited shipping will arrive by USPS Priority Mail or First Class Mail if shipped the same day that the order was placed. We do give priority to all our expedited orders and these are the first to be completed at all time.
International orders are shipped by air mail, in some ocations we may split large orders in packages containing 2 boxes only to expedite the arrival of the products. All international orders are considered "Expedited orders" but it may take from 7 to 15 business for their arrival, all depends of the mail service in every particular country.
We offer a 100 % Returns only if the products is un-open, due the nature of our products we cannot accept returns of open products because they have to be automatically discarded. We will not refund the shipping and handling charges. You can find more information about our products, interesting articles and recipes at http://www.mysteriousbolivia.blogspot.com/ where updated information is posted regularly.
Thanks and enjoy your products!

LyeLeejoe
Mysterious Bolivia Stores.

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